Contact us

Welcome

Welcome to Create Your Joy! You will find most of my policies listed below. If the answer to your question is not found here, please send me an email. Thanks and enjoy your visit!

Shipping details

SHIPPING & PROCESSING: Most purchases/orders are mailed within 1-3 business days, excluding weekends & holidays and are mailed either First Class or Priority Mail. If there is an unexpected delay in shipping, you will be contacted with an expected shipping date.

SHIPPING & HANDLING CHARGES: As you know, the US Postal Service is constantly raising their mailing and shipping rates. My shipping & handling fees are set to cover the actual shipping charges, plus the cost of my shipping supplies.

INTERNATIONAL SHIPPING: International buyers, contact me for a shipping quote. First Class International postage costs less, however, packages can take weeks to arrive, depending upon your location. International Priority Mail is much quicker and is much more expensive. If available, your quote will include both options, as there is a 4lb. weight limit on First Class International shipping.

USA COMBINED SHIPPING: Buyers contact me for Priority Mail combined shipping discount quotes.

TRACKING: All buyers will receive a confirmation email from me, which includes the shipping date, a tracking number (if available) through USPS and a personal note from me.

Refunds, returns & exchanges

RETURNS: Stamps & craft supplies are not accepted for returns. These items are sold as is. I will provide clear photos & give full and complete descriptions for these items (including flaws), so please look at these closely before making a purchase.

Craft Items